Privacy Policy

Who we are

Voyagers operates this website. You can reach us at Voyagers, 75-5744 Ali'i Drive #21, Kailua-Kona, HI 96740. Phone (808) 331-1155. Or use the contact form at https://voyagerskona.com/contact.

Information we collect

We collect information in two ways:

• Information you give us: when you use our contact form, we collect your name, email address, and any phone number, party size, or message you choose to provide. This is sent to us by email and is not stored in a website database.
• Information collected automatically: our analytics provider records standard, aggregated usage data such as pages viewed, approximate (city-level) location, device and browser type, and referring links. Your IP address is used momentarily to prevent contact-form spam and is not stored with your message.

How we use information

We use the information we collect to:

• Respond to your inquiries, booking requests, and messages.
• Understand how visitors use the site so we can improve its content and performance.
• Protect the site against spam, abuse, and security threats.

Cookies and analytics

We use Google Analytics 4 to understand site usage. Analytics runs by default so we can see which pages are useful, and our cookie notice gives you a one-click opt-out. If you opt out, Google Analytics switches to a cookieless mode, and any analytics cookies already on your device are deleted.

We do not run advertising, ad personalization, or cross-site tracking on this site. Advertising signals are switched off permanently, not by preference.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share limited information only with service providers who help us operate the site, under agreements that restrict their use of it:

• Our email delivery provider (SendGrid), to transmit contact-form messages to us.
• Google Analytics, to provide aggregated usage measurement.
• Law enforcement or others when required by law or to protect our rights and safety.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request access to or deletion or correction of that information, and to opt out of any sale or sharing of personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA. We will not discriminate against you for exercising these rights.

To exercise any of these rights, call us at (808) 331-1155 or send the request through the contact form at https://voyagerskona.com/contact. We will verify your request and respond within the timeframes required by law.

Do Not Track (CalOPPA)

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no industry standard for DNT, our site does not respond differently to DNT signals. The cookie notice on every page gives you a direct way to switch analytics off, which achieves the same result.

Visitors in the European Economic Area and United Kingdom (GDPR)

If you access the site from the EEA or UK, we process personal data on the following legal bases: your consent, and our legitimate interest in responding to your inquiries and securing the site. You have the right to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent at any time using the cookie preferences link in the footer. Data may be processed in the United States; we rely on appropriate safeguards for such transfers. To exercise these rights, contact us using the details above.

Data retention

Contact-form emails are retained only as long as needed to handle your request and for our ordinary business records. Aggregated analytics data is retained according to our analytics provider's standard retention settings.

Children's privacy

This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use reasonable technical and organizational measures to protect information, including encrypted (HTTPS) connections and rate limiting on our forms. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date below reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy or our data practices, contact Voyagers, 75-5744 Ali'i Drive #21, Kailua-Kona, HI 96740. Phone (808) 331-1155. Or use the contact form at https://voyagerskona.com/contact.